Quality Assurance:

Our Quality Management System is ISO 9001:2015 and AS9100D compliant.

Our Quality Assurance Department is a core element of our company. Our Quality Department provides verification of product integrity to ensure that parts we produce meet customer specifications. We use customer requirements to develop and implement our Physical Inspection Plan. The Physical Inspection Plan coordinates the control of the various elements of the manufacturing, inspection, and operational sequence of the specific component.

Our Mission Statement:

Our mission at RAM, Inc. is to provide our customers with quality products on schedule and within budget. Customer satisfaction provides the ongoing foundation of RAM’s success.

Our technical capabilities, integrity, and transparency are planned to instill trust among our customers and within our industry. RAM has successfully completed ISO 9001:2015 and AS9100D (Technically Equivalent to EN 9100:2016 and JISQ 9100:2016) Certifications to enhance our competitive advantage, productivity, and earnings.

We aspire to have a safe and productive environment, while developing a group of individuals who are diverse, talented, and empowered to exceed our Customer’s expectations. Through planning, teamwork, and open communication, we are confident we will bring value to all RAM Interested Parties – Customers, Suppliers, Employees, Community, Regulatory Bodies, and Shareholders.

RAM Inc. Quality Policy:

  • Commitment to customer satisfaction
  • Continual Improvement of our System

Quality Policy Objectives:

  • Manufacture Defect Free Products
  • On Time Delivery
  • Eliminate Customer Complaints
  • Obtain customer Feedback
  • Control Suppliers Quality & Delivery
  • Monitor Scrap & Rework

Primary Equipment Used:

quality-1Figure 1 quality-2Figure 2

Our Brown & Sharpe “One” automatic CMM (Coordinate Measuring Machine) is used to inspect items requiring 3D measurements (Figure 1). This machine is programmable and able to inspect components relative to 3D models. We can inspect parts, fixtures and molds to an accuracy of 2 tenths (0.0004) positional location to the required specifications.

To maximize our CMM capacity, RAM has brought on off-line programming seats which permits our programmers to develop and update our CMM programs while the machine remains active performing inprocess and final inspections. The machine in figure 2 is our Keyence IM 6020 Vision Inspection System. This equipment also is capable of wide field accuracy: ±1µm High precision: ±0.5µm.

In addition to our Primary equipment we also have:

  • Brown and Sharp Micro-Hite 600
  • Digital Profilometer (Surface Roughness Testing)
  • Height Gages
  • Indicators
  • Sine Bars
  • Gage Blocks
  • Micrometers
  • Calipers

Quality Approvals:

The following companies have audited and approved RAM’s quality system. The program is designed to meet MIL-I-45208A, MIL-Q-9858A and ANSI 9002. RAM has implemented ISO9001 and AS9100D.

  • Bell Textron Inc.
  • Integral Aerospace, LLC
  • Woodward Inc
  • ITT Aerospace Control
  • John Bean Technologies (JBT)
  • Lockheed Martin – All Divisions
  • Parker Aerospace
  • Genesys Aerosystems
  • Triumph Controls
  • Aerojet Rocketdyne

Quality Approvals:

RAM is proud to be an AS 9100, International Aviation Quality Group (IQAG) registered company who is listed on their OASIS Database.  Our hard work and precision products earn us the right and privilege to partner as an approved supplier to many of the industry giants.  In addition to our management system and products being compliant with the requirements of AS9100, we also meet MIL-I-45208A, MIL-Q-9858A and ANSI 9002 for our military customers.

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